[Resolved]  Idea Cellular — idea call from delhi court and threatened

Address:560099

Hi
Due to huge number of call from idea sales i moved my airtel connection to idea on 13th feb and then i realised that the network is very poor. And within 15 days i asked to release me from idea but they forsed me to hold the connection for 90 days. After 90 days i again moved back to airtel post paid. That time in idea app my due balance was showing rs 475 and i made payment of 625 (Rs150 extra).
On 1st june i got a bill of rs 204 in my email id which i missed to check. Suddently today i got a call from delhi court (In between there is no call from idea that i missed one bill and some small amount is due) stating that if i will not pay the money then in 1 hr then police will visit my house with notice. I have to go court and pay some 15k for that. Also i may go to jail. The lady behaved very rudely. After that the lady called my wife twice and threatened her (I provide my wife number as an alternative number while taking the connection). Also i am not able to pay that bill online as the number wont belongs to idea anymore.
I got call from: [protected]
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Sep 22, 2018
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2018
Idea Cellular Customer Care's response
Dear Customer,

As per recent communication, you've confirmed that your concern is resolved as you are not receiving such calls from idea for the mentioned number. However, we have taken a note of your feedback for further improvement in our services.

Regards,
Neha
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