[Resolved]  Idea Cellular — Idea Cellular CALL FROM DELHI COURT-Threatening

Address:400098
Website:www.ideacellular.com/customer-care/need-help/idea-office-locations#Mumbai

Hi, This is rekha. I have used idea postpaid connection 4 to 5 months and i am not using that connection from mar 2016 due to bill disputes.I have received wrong bill in the month of Mar 2016 for that reason i have raised complaint against the bill which was wrongly provided by idea Cellular .Till date issue not resolved even that today, i got call from [protected] Priya Agarwal she said that we are from Delhi Court and we are lodged the FIR against your dues of ICMS PVT LTD and your case will be handled by MR ASHOKUMAR and she had given me contact no of him that is [protected]. I have recorded both the calls.Discussed with MR ASHOKUMAR he said that he is advocate and case has been raised against dues of Idea Billing . The thing is that i have activated rs 175 of Pack of Internet but, it has lapsed without any prior information. and i have been charged as a base tariff plan and i have received 3370 Rs of bill .I have raised complaint for the same and also i have received calls from the customer care of idea that we will pass you waiver of Rs. 1500 you should be done reaming payment .I asked them for the dispute and i agreed to pay Rs. 1870 at that time but the Idea Employer said we cant pass you Rs. 1500 of waiver.that the reason case has been not closed till date but getting calls for the payment and they are Threatening me . Its my humbled request to u those peoples who are calling, plz stop nonsense activities otherwise i will go to the step by step . I am not going to make the payment till case not resolved .I am ready to pay Rs. 1870/- any time . but idea people are not supportive. they used abusive language
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Aug 27, 2016
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Jun 13, 2016
Idea Cellular Customer Care's response
Dear Customer,

We tried calling you on your provided number however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.

Thanks & Regards,
Customer Care, Idea Cellular
Complaint comments 

Comments

Dear Customer,

We understand your concern and regret the inconvenience. To assist you further, please share your Idea mobile number and alternate contact details. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular
[protected] idea number
I had call mr. Ashok malhotra and after discussion of waiver They said To paid final settlement amt of Rs. 2000/- and on 10.06.2016 i had paid Rs. 2000/- with Receipt no.[protected] at ghatkoper west idea center. now i want my number to reactivate by idea. but idea persone said it is not possible to reactivate PD number by their side.

Please help on that.. as that number i am using since long and it is important for me.

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