Idea Cellular — idea cellular charging for full month rental while mnp by idea cellular | |||
I have migrated mobile number on mnp from idea celluar services to other service provider. I have requested mnp on 8th june, 2017 and later on completed all the necessary formalities. On 10th of june, 2017 i have paid the due bill of idea cellular. After this process gets over on 12th june, 2017, idea cellular had relieved my number to other service provider and mnp process successfully completed. After completion of june 2017 month, (Bill cycle 15 june to 14 july). I have received my phone bill from idea for the entire month of june, 2017, though i have used idea services for the 2 days only. (16 and 17 june) After that i have made complaints to idea customer care, as per their cc personnel it is rule of the company to charge the bill for entire month when one customer leaves the company but when one customer joins the company, it can charge the bill prorata on per day usage. Why billing on mnp when one leaves the company should not be on pro rata basis on per day usage? Is it trai rules? Was this information helpful? | |||
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Idea Cellular customer support has been notified about the posted complaint. Jul 23, 2017 Hari Kishan YADAV's response Unknown number is mindily disturb, please send my 3month call details
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 2 Comments | |||
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Unknown number is mindily disturb
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My number is [protected], please provide email I'd, I will send bills if required.
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