Idea Cellular — Idea Cellular cheating by wrong deduction of balance
T
tushar tripathi
from Haridwar, Uttarakhand
Address:
Varanasi, Uttar Pradesh
Company has deduced wrong balance from my account no o[censored]pto rs 500. last deduction was on the name of Internet usage but i have and i had data balance at that time.. i have the complete proof... . This hAppend twice with me.. Customer care refuse to help as they say i Didnt had data balance... BUT I HAVE FULL PROOF .. My mobile no is [protected]
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Idea Cellular customer support has been notified about the posted complaint.
We regret the inconvenience caused to you. We wish to affirm that your concern has been acknowledged and complaint for wrong charging has been initiated by us under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
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We regret the inconvenience caused to you. We wish to affirm that your concern has been acknowledged and complaint for wrong charging has been initiated by us under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular