[Resolved] Idea Cellular — idea cellular confusing / misleading / cheating offer for rs 392 - 70 days
Y
yogesh.ghatge
from Mumbai, Maharashtra
I have recharged through internet for rs. 392/- by seeing the option for 70 days. This option is completely misleading/confusing and purely cheating offer. This offer was available when i recharged the through idea app. I called to idea customer care and requested to add the benefits they are now asking to provide the details of the offer which they have provided :). The attendant refused to change it. I contacted via mail as well as calling them.
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Mar 21, 2018
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Feb 05, 2018
Idea Cellular Customer Care's response Dear Customer,
We regret for the inconvenience caused. As per our record, you've received the benefits for the mentioned recharge. However, to assist you further we request you to provide us the screenshot for the same.
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