[Resolved] Idea Cellular — Idea cellular cutting rupees without any reason

Pushp_singh13

from Meerut, Uttar Pradesh

Address:

Meerut, Uttar Pradesh, 250002

I did not request for this service but why idea cut the blance and send me this sms please tell me how it possible without doing any thing i request for this services.

.1 sms
Thank you. We have received your request for service juice up and it is being processed.

2. Smd
Your juice up has been activated. Amount charged is rs 35.00 /- for 1week. Renewal charge is rs 150.[protected]@1month as applicable. To deactivate sms stop to 155223. Click now http://bit. Ly/idajpnew your balance is rs.1.47

My no. [protected]

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Aug 27, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jun 13, 2016

Idea Cellular Customer Care's response Dear Customer,

We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.

Thanks & Regards,
Customer Care, Idea Cellular

Verified Support

Jun 14, 2016

Idea Cellular Customer Care's response Dear Customer,

As per your telecon with our customer service associate on 14th June 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular