[Resolved] Idea Cellular — Idea cellular did not disconnect my mobile no [protected]

onlythesunny

from Gurgaon, Haryana

Address:

New Delhi, Delhi, 110095

Dear sir/mam,

Myself pradeep kumar and my mobile no. is [protected] my issue is that i want to discontinue this no but i was requested many times in your idea store dilshad garden (hari communication) but they did not accept my request they giving me the stupid excuses every time like that server is down or retention team is not available at the moment etc. then i requested to the customer care 198 also but they said that go to our idea store for this issue they disconnect your no. easily i am very fed up from idea third class services and uneducated executives.

So request you to please disconnect my no. immediately otherwise i will not pay any type of amount or current outstanding because after 15 days the no. is automatically terminated.

Thanks and regards
Pradeep kumar
My alternate no. is [protected], [protected]

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Dec 3, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Nov 01, 2016

Idea Cellular Customer Care's response Hi Pradeep,

We regret the inconvenience caused to you. We have noted your concern. We will get back to you shortly.

Regards,
Esther

Verified Support

Nov 02, 2016

Idea Cellular Customer Care's response Hi Pradeep,

As per your telecon with our customer service associate on 2nd November 2016, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Maroof