Address: | Dhule, Maharashtra |
I had submitted my documents and paid the money to the local Idea office on 19th June. The guy there told me my card would be activated within 24 hours. Despite calling multiple times, constantly for 14 days now (the maximum time for MNP should be 7 days according to their own document!) I have received no satisfactory reply from anyone from Idea.
I've tried calling[protected] and also via the "Idea Showroom" number 121 and I am not even sure if calling Idea even matters anymore. They executives said that I have to "re-submit" the same document that I did 14 days ago! What an incompetent bunch!
Now I am in a limbo as I can't even recharge money into my old card lest DoCoMo suddenly decides to shut my number down.
I am already regretting porting to Idea from the equally worse Tata DoCoMo. Was this information helpful? |
We regret the inconvenience caused to you. Please reply with your Idea mobile number and the alternate contact number for further assistance. You can also visit our website, www.ideacellular.com or call 121.
Thanks & Regards,
Customer Care, Idea Cellular