Idea Cellular — idea cellular intimation emails for unwanted dues

Address: Dehradun, Uttarakhand, 248001

I was using the idea postpaid number [protected] which was ported to idea prepaid few months back. Even before the process started i was asked to clear all the unbilled due amount which i also think the process works. But now i have received a mail from "[protected]@idea. Adityabirla.com" claiming that i still have some unwanted dues left to be paid for which i now have to appear in court.

I had paid for all my bills on time when i was using the postpaid service. When i contacted the prepaid customer care service they claimed that unless n until the due amount doesn't get cleared the porting from postpaid to prepaid even within the network can not be initiated.

Please find below the mail i received. Is this the way of extorting money from the customers??

Notice. No.:- 78002/lok/feb-18

Dear customer,

Greetings of the day.

This is to inform, you are requested to attend lok adalat at shivaji nagar court on 10thfeb 2018 from 10.30 am to 3.00 pm for settlement of your account

As per the agreement signed, you have agreed to pay the outstanding dues of rs.627 for billing account number[protected] / [protected]. However, you have failed to keep your commitment.

Thereafter despite of repeat requests and reminders by our company representatives, you have not paid the said outstanding amount till date.in case of any queries, please get in touch with legal representative on: - rk singh /[protected]

We value your association with idea, looking forward for your cooperation!
Was this information helpful?
No (0)
Yes (0)
Idea Cellular customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information