[Resolved] Idea Cellular — Idea cellular ltd. Is not migrating my postpaid connection into prepaid connection for the last 2 months.

dhiman_yog

from Karnal, Haryana

Address:	201301
Website:	www.ideacellular.com

Hi,

My idea postpaid cell no. Is [protected].

Idea cellular ltd. Is not migrating my postpaid connection into prepaid connection for the last 2 months.

My bills are coming wrongly charged everytime and are unnecessarily high bills.

I gave request 2 times to sector-64, noida for its migration from postpaid to prepaid, but idea company is not migrating it to prepaid.

Regards,
Yogesh

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Nov 6, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Sep 28, 2016

Updated by dhiman_yog Very Poor Services of Idea Cellular Ltd.

Verified Support

Sep 28, 2016

Idea Cellular Customer Care's response Hi Yogesh,

We regret the inconvenience caused. We have your contact details. We will get back to you shortly.

Regards,
Yogesh

Verified Support

Sep 29, 2016

Idea Cellular Customer Care's response Hi Yogesh,

As per your telecon with our customer service associate on 29th Sept 2016, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest.

Regards,
Yogesh

Verified Support

Oct 06, 2016

Idea Cellular Customer Care's response Hi Yogesh,

As per your recent telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.

Regards,
Yogesh