Still my query is not resolved.
Several months before i have applied for postpaid connection through an idea dealer [protected]@gmail.com. Presently i am n vodafone postpaid customer. Unfortunately, after certain days i have received a message from idea and vodafone that portability is failed. I asked the idea executive to assist me further. But there were no response from their end.
They are not attending the phone call when i call from my mobile. But when i do from my friends number, they are attending. It seems that they are playing fool with me. They have collected my proof, and an amount of rs.300 for connection and i have also shared the new port number to them.
I tried to inform this to idea customer care, but they were not ready to here my words. They asked me to call to a number ([protected]) to get connected to their postpaid department, but again its connecting to prepaid department.
I explained the queries to them, but they were ready to here me. I asked them to connect to their senior officer. And they acted like connecting and finlly disonnected my call.
Worst customer care team.
http://www.consumercomplaints.in/idea-cellular-poor-response-for-queries-c131743...⇄
Arun karthick-[protected]
Call me, before 10 am or after 7 pm
I use only this number. Was this information helpful? |
Kindly refund the amount and the document which you have recieved from me.
I have herewith enclosed a document pertaining the detail on payment recieved from Idea network.
Do the needful at the earliest.
Thanks and Regards,
R.Arun Karthick