[Resolved] Idea Cellular — idea cellular unnecessary demand legal notice ! idea cellular emails | |||
I am being sent a mail about paying bill for a number that i am not the owner of. Additionally have not received any such bills earlier. Greetings of the Day, As per agreed terms and conditions of Customer Service Agreement duly signed by you, we have provided cellular services towards your Account No.[protected] / [protected] As per the agreement signed, you have agreed to pay your monthly bills on or before due date of bills raised and if in case of Non Payment therein you will be charged Late Payment and Interest charges as applicable. However, you have failed to keep your commitments and not paid the billed amounts on time which has lead to outstanding of Rs 6125 /- towards you’re a/c[protected]. Thereafter, despite of repeated requests and reminders by our representatives, you have not paid the said overdue amount till Date. You are now hereby requested to make the payment of the outstanding amount of Rs. 6125 /- within next 2 days from the receipt of this notice. In case of any queries/support regarding the outstanding amount, please feel free to call on MUSKAN: [protected] You can pay your bill amount by any of the below payment modes: · Use our insta pay service and pay directly without registering https://care.ideacellular.com/wps/portal/account/express-paybill To Pay Bill for Inactive Idea Number or Idea number ported to other Idea circles. https://care.ideacellular.com/wps/portal/account/disconnected-number · To make the payment through Cash, Cheque or Credit Card - Visit your nearest My Idea showroom (To know your nearest My Idea, Please dial *121#). · To have a hassle free auto payment of your bills, opt for Electronic Clearing System (ECS) or Standing Instructions (SI). We value your association with Idea, Looking forward for your cooperation! This is an auto generated e-mail; Replies to this message are routed to an unmonitored mailbox. Regards, Team Service Delivery IDEA Cellular Limited Visit us at: www.ideacellular.com ******************************************** An idea can change your life. ************** LEGAL DISCLAIMER ************ This E-Mail may contain Confidential and/or legally privileged Information and is meant for the intended recipient(s) only. If you have received this e-mail in error and are not the intended recipient/s, kindly notify us at [protected]@idea.adityabirla.com and then delete this e-mail immediately from your system. You are also hereby notified that any use, any form of reproduction, dissemination, copying, disclosure, modification, distribution and/or publication of this e-mail, its contents or its attachment/s other than by its intended recipient/s is strictly prohibited and may be unlawful. Internet Communications cannot be guaranteed to be secure or error-free as information could be delayed, intercepted, corrupted, lost, or contain viruses. IDEA Cellular Limited does not accept any liability for any errors, omissions, viruses or computer problems experienced by any recipient as a result of this e-mail. Was this information helpful? | |||
May 27, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Apr 26, 2018 Idea Cellular Customer Care's response Dear Customer, Apology for the inconvenience caused. Your case has been escalated to the concerned team and we'll get back to you at the earliest as & when we get an update. Regards, Neha | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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