[Resolved] Idea Cellular — idea cellular - upc code is not getting generated

abhishekhsingh

from Mumbai, Maharashtra

Address:

500081

Hi,

I am a user if idea cellular in telangana circle.

I am trying to port out of idea but, whenever i am sending the port to 1900 getting error message like 'upc can not be generated as mobile no is not configured'.

I went to the idea store they were unable to help. The executive checked my no and told everything is fine from their end. No bills are pending or any wrongdoing.

Called customer care several times, the hacks they suggested like checking sms center no and etc, tried everything but nothing seems working.

Please report and resolve this issue asap as i have struggled a lot.

Attached here are the screenshot and mobile no for reference.
Mobile no: [protected]

Thanks

+1 photos

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Aug 30, 2022

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Jan 01, 2020

Updated by abhishekhsingh Its been 3 days but my issue hasn't been resolved yet.

Verified Support

Jan 02, 2020

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience caused. Your case has been escalated to our team and we'll get back to you at the earliest as & when we get an update.

Regards.
Prajakta

Jan 04, 2020

Updated by abhishekhsingh No updates yet. How long I have to wait for this? This is really very pathetic service.