[Resolved] Idea Cellular — idea company committed fraud with the intention to deceive

Bineed Kb

from Kotamangalam, Kerala

Address:

Thrissur, Kerala

I have received messages that 100% cash back is available for rs357 recharge on idea app and the terms and conditions provided nothing else and after i have made payment in required mode i received a message that you will get rs51 cash back on every recharge above rs 300 for 7 times within a year but this was not mentioned in the previous message and i was unaware of the fact as it was not mentioned in the terms and conditions and the company had made the same for deciving customers and they shall be made liable for such a fraudulent activity and i want to refund the amount as a contact entered by mistake of essential matter is voidable at the option of me else i would have to move legally

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Jan 22, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Dec 19, 2017

Idea Cellular Customer Care's response Dear Customer,

Sorry, this is not we want you to feel about us, but we have already mention every details and policy for the cash back in our website.
please visit the following link
http://www.ideacellular.com/wps/wcm/connect/idea/promotions/terms_conditions_applicable_for

Rgds,
Saransh

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Comments

ktshameer7

My idea prepaid number [protected] is can't accepting any calls, because I am staying in KSA now. Kindly activate it for uninterrupted service for me.

Idea Cellular Customer Care's response, Dec 20, 2017

Verified Support

Dear Customer,

We are unable to establish any contact with you, kindly get back to us for any further assistance.

Regards,
Hitesh