[Resolved]  Idea Cellular — idea deducting money on pretext of online games though not played

Address:

411048

Without my permission, idea is deducting my balance from my prepaid account. I didn't buy any game. Right now, i'm using feature phone and it has only one game which is full and not on the trial basis. I got a message from 53010 that thank you for purchasing the iappgame. Enjoy and have fun [protected]@iappgame.com. Whenever i got this message, then everytime rs 10 deducts. Rs.30 has been deducted inbthe blast 10 days. Ididn't buy any game. I called the idea customer care, they were saying that i had purchased the game but fact is that i didn't buy any game. My no. Is [protected]. Idea customer care is saying again and again that i've bought the game. Thay are not providing the solution. They are not refunding my deducted amount.


you can call me on [protected] if not reachable on [protected]