Idea Cellular — Idea didnt refund me | |||
Recently one service pack is activated on my mobile & idea deduct 45 Rupees from my prepaid account [protected]. When I call to idea customer care & said what happened, they said to me "We cant refund you for this & if you did not understand then we have to cut this call" Before this they also deduct 3 Rupees for service pack... Was this information helpful? | |||
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Idea Cellular customer support has been notified about the posted complaint. | |||
 2 Comments | |||
Comments
Dear Customer,
We have thoroughly checked your Idea account details and it is found that the charges applied to you are correct as per the WAP plan assigned. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
We have thoroughly checked your Idea account details and it is found that the charges applied to you are correct as per the WAP plan assigned. For further assistance, kindly contact our Idea customer care helpline.
Thanks & Regards,
Customer Care, Idea Cellular
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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We sincerely regret issue with your prepaid balance. We'll look into this and revert with an update soon. You can also call 198 from your Idea mobile for further assistance.
Thanks & Regards,
Customer Care, Idea Cellular