[Resolved] Idea Cellular — idea free minutes not received

subhash0079

from Delhi, Delhi

Address:

Udham Singh Nagar, Uttarakhand, 263145

Maine 450 ka new sim liya with 300 min per day 3 month ki validity tak. Now company change offer its 250 min per day and 1000 min per week. But ye offer new users ke liye hona chaiye tha na? Maine jis offer pe sim liya wo mujhe 3 months tak milna chaiye na? Or 250 min per day to 1750 min huwa per week to company kis cal. Se sirf 1000 min de rahi h?

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Oct 27, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Sep 14, 2017

Updated by subhash0079 maine 450 ka new sim liya with 300 min per day 3 month ki validity tak. now company change offer its 250 min per day and 1000 min per week. but ye offer new users ke liye hona chaiye tha na? maine jis offer pe sim liya wo mujhe 3 months tak milna chaiye na? or 250 min per day to 1750 min huwa per week to company kis cal. se sirf 1000 min de rahi h? or fir mujhe 2 din se free minutes nhi mile h.. idea company wale fraud h.. future me kabhi idea use nhi karuga or na kisi ko advise dunga use karne ke liye...

Verified Support

Sep 24, 2017

Idea Cellular Customer Care's response Dear Customer,

We would like to inform you, as per the plans T&C benefit are availed for you.

Regards,
Lakshmi.