Idea Cellular — Idea harassing the customer with unwanted and rude calls

saumyasriv2511

Address:

Pune, Maharashtra

Hi, I have been receiving some calls from pfsindia.com guys on behalf of IDEA since last month every now and then that I have not done the due payment. When I check my account, I can clearly see that there is nothing due. I have informed them the same but still they keep on calling and speaking rudely to me. They are Sneha Patil([protected]/[protected]@pfsindia.com) and Prateek.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We wish to inform you that details of one subscriber cannot be shared with another. Thus, we request to lodge an FIR in the nearest police station.

Thanks & Regards,
Customer Care, Idea Cellular

saumyasriv2511

Today when they called, I asked them to send me an email id where I will mail them the proof that nothing is due. They sent me a Pfsindia.com email id and not idea email id. So I refused to send them the details on which she replied "you want to send then send otherwise don't" and disconnected the call. Now when I surf the forum, I can see many complaints about Pfsindia.com. Is it really under IDEA? Nend clarification.