[Resolved] Idea Cellular — Idea has to pay money 845/- for me | |||
Hi, I, venkata anjan kumar is one of the customer of idea. I have a customer of mobile number [protected]. Actually i have paid excess amount to idea. After that i have permanently disconnected the number. I received mail from idea which is shown below that excess amount will be send in the form of cheque/dd. You are telling that you have send cheque on september19th but still now i didnt receive any cheque from you. I called you more 30 times and i even talked to supervisors all are helpless. I dont know to whom i want to contact even supervisors are helpless. You are testing my patience. You are using public money. I can claim on this. Please include the senior persons of supervisors also. I want to get back 840/- from idea. You are not able to solve this problem since 3 months think once you are. I want callback from you to this number:[protected]. Please dont close this ticket prior to my satisfaction if you close then you are responsible. Finally they gave reference number c1-[protected] from supervisore. Its really shame that even supervisor also not able to solve problem. Was this information helpful? | |||
May 10, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Nov 17, 2016 Idea Cellular Customer Care's response Hi Venkat, Sincere apologies from us. We have your contact details and we will get back to you shortly. Regards, Paras Verified Support Nov 18, 2016 Idea Cellular Customer Care's response Hi Venkat, As per your telecon with our customer service associate on 18th November 2016, we wish to inform you that the matter is currently being followed up and our concerned team will revert to you at the earliest. Regards, Maroof Verified Support Nov 21, 2016 Idea Cellular Customer Care's response Hi Venkat, As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and resolution has been communicated. For further assistance, kindly contact our Idea customer care helpline. Regards, Maroof | |||
 2 Comments | |||
Comments
Hello Mr.Maroof,
You didnot communicate any resolution dont blame consumercomplaints and me.Dont lose trust on you
You didnot communicate any resolution dont blame consumercomplaints and me.Dont lose trust on you
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Please adjust this amount to another mobile number which i am using [protected].
This is also same postpaid with same owner as well.
I need callback to [protected] to discuss on this.
Thanks consumercomplaints. Hope problem will solve with you and without going to other cell.