[Resolved] Idea Cellular — idea irresponsible customer care

Mahesh Raavan

from Hyderabad, Telangana

Address:

560016

Hi team,

I have recently travelled to Kolkata for business purpose and there was a delay in bill payment hence my sim is deactivated and post the payment the Sim is still deactivated and customer care executive is asking me to come to Bangalore from Kolkata to get a new Sim. Such a irresponsible answer and also I dont understand why i have to exchange some now which was working fine till yesterday.
My Idea number [protected].
I am loosing my business calls are you going to comphensate my loss.

Regards,
Mahesh Rao
[protected]

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Jul 23, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jun 16, 2019

Idea Cellular Customer Care's response Dear Customer,

As per our communication, you've confirmed that your concern has been resolved. Hence, the case has been closed. For further assistance, kindly contact us on 12345 or 198.

Regards,
Prajakta