[Resolved] Idea Cellular — idea issued me a illegal demand notice

Adv. Omkar

from Delhi, Delhi

Address:

B3-203 Pride Regency Viman Nagar Pune, Pune, Maharashtra, 411014

Today 22.04.2019 idea cellular has issued me a illegal demand notice through advocate. Rs.1591 is outstanding amount of my idea postpaid connection as per the bill. My mobile number is [protected]. If you check my voice and internet flow chart on my postpaid bill you will notice in Month of March I have used few mb internet only and zero voice call. Actual problem is related to my network issue. It's been a 3 months that I have been consistently raising complaint against my network issue and internet so called 4G connection. If I didn't receive single service from Idea then why should I pay my bill?

I am also an advocate. I have collected entire data against the idea and I'll fight for this in consumer court. My main complaint regarding data speed and network.

I have raised time to time proper complaint to Idea Customer care but everytime I get false commitment.

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May 31, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Apr 29, 2019

Idea Cellular Customer Care's response Dear Customer,

Apologies for the inconvenience caused. As per our record, your mentioned number is temporarily disconnected due to non payment. Hence, we request you to share us your alternate contact number to assist you further.

Regards,
Lakshmi

May 02, 2019

Updated by Adv. Omkar My alternate number is [protected]. Kindly contact me. Please find my reply to your legal notice attached here with.