[Resolved]  Idea Cellular — idea iz-idea cms wrongly deducting my balance

From 30th aug 2019, i am getting calls from unknown numbers and when i attend those call it get disconnected after 10 sec without any input from my end. After that i receive message that "thank you for downloading contestpack from one97 and your have charged rs 5". This has happened me twice till now. And when i called customer care of idea they are saying we don't know any thing related to this contest and you might have clicked any link. I told them that this happening after i am attending call from certain numbers which in-fact are idea numbers. They are not giving me any solid details regarding this issue and just dogging my questions. So please help me out and get me my refund.
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Oct 24, 2019
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Sep 23, 2019
Idea Cellular Customer Care's response
Dear Csutomer,

As per our record, we've informed you that the request was raised for the mobile number portability towards the mentioned number and the same has been completed successfully.

Regards,
Prajakta
Complaint comments 

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Please sir, full address about my friend and faurd person .I give 15, 00, 000/-for govt job purpose but i don't know about this type of job .he cheated me and gone my money please tel me this no's address
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Idea Cellular Customer Care's response, Sep 6, 2019
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta
Dear sir/mam
I just want to complain about I face poor network in my area at INDORE.
I get poor network at my shop at rajwade and my home at Nehru nagar also.
I[censored] can solve the problem it's easy for me with me otherwise port to other network is option for me
Thanks
Idea Cellular Customer Care's response, Sep 6, 2019
Verified Support
Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Prajakta

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