Idea Cellular — idea juice service activation

sudhirmali

from Mumbai, Maharashtra

Address:

Pune, Maharashtra

Dear sir/mam I would like to inform you that one juice up service is activated today I.e. 18 jun 2014 from web for my no. [protected].for this it took 15rs.charges for week.after calling to customer care he is not returning money back. Idea services activated without knowing. Customer care told me that we didnt activated your service this is not.our service. I told them to take complaint and resolve it. But they not accepting it also. Its very bad experience with idea. i dont want that service, today its activated close it refund my money back. waiting for your positive response.

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Idea Cellular customer support has been notified about the posted complaint.

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Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We wish to affirm that your concern has been acknowledged and your complaint for VAS has been initiated by us, under reference number 1-[protected] and you shall hear on the same at the earliest. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular

Idea Cellular Customer Care

from Mumbai, Maharashtra

Verified Support

Dear Customer,

We wish to inform you that your complaint for VAS activation dispute has been resolved and refund of Rs.15/- credited into your Idea account. For further assistance, kindly contact our Idea customer care helpline.

Thanks & Regards,
Customer Care, Idea Cellular