[Resolved]  Idea Cellular — Idea legal notice - For card which was not used by me.

Address:	Mumbai City, Maharashtra, 400030
Website:	[email protected]

In the month of June 2016, My father bought two idea cards from Idea agent (Shailesh Singh). but cards was faulty and didn't start. So, agent said he will provide new active cards. But then he didn't come back. After that we came to know that he was using both cards which were bought on my father's document. We were continuously receiving torturing calls from idea for payment of bills due to which my father and family got frustrated.

So we contacted to that idea agent and asked him to pay the bills for both cards and deactivate both the cards as they were on my father's name. After that he paid bills for both cards and provided the receipt.

Now on 26th march 2017 we have received legal notice from idea cellular company regarding recovery of outstanding dues in respect of account ID[protected]. We didn't even receive the card and not even used it. Bill payments for both cards has been already paid and deactivated too. Then why Idea sent legal notice about this without checking. I have attached pic of receipt.

This is unexpected, unethical and very bad service provided by idea. I am using 3 idea prepaid cards. But now i am definitely going to change the cards as soon as possible. I am extremely disappointed and unhappy with Idea Company and its behavior.