Idea Cellular — Idea mh privilege 375 plan change without intimation | |||||
My idea cellular account no.[protected] postpaid plan has been changed without any intimation and when i approached the customer care and the local idea outlet balaji services, dharampeth nagpur they have not replied why it has been changed or furnish the reason for the same after my repetitive request. As in plan there is no change in benefits only the rental has increased by rs.50. The store people said that this plan rental has been changed in maharashtra and goa circle. But when the same i asked them to reply on mail they are afraid to do the same. I don't understand why they try to fool customers with such cheap tricks. Was this information helpful? | |||||
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Idea Cellular customer support has been notified about the posted complaint. | |||||
 6 Comments | |||||
Comments
Dear Customer,
We tried calling you on your provided number however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.
Thanks & Regards,
Customer Care, Idea Cellular
We tried calling you on your provided number however, were unable to reach you. Please share your alternate contact details and suitable date/time to contact you.
Thanks & Regards,
Customer Care, Idea Cellular
Dear Idea,
I will request you to kindly drop the mail as I don't pick the spam calls.
Regards,
Rahul
I will request you to kindly drop the mail as I don't pick the spam calls.
Regards,
Rahul
Dear Idea,
I have check my call logs and i didn't receive any call from your end. So please check whom you are calling.
Regards,
Rahul
I have check my call logs and i didn't receive any call from your end. So please check whom you are calling.
Regards,
Rahul
Dear Customer,
We tried contacting you on your primary Idea number and alternate number, but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care Idea Cellular
We tried contacting you on your primary Idea number and alternate number, but we couldn't reach you. Hence, we request you to inform us the convenient date & time to contact you and have your issue resolved.
Thanks & Regards,
Customer Care Idea Cellular
Dear Idea,
You can call on my alternate number on any working day during the working time, kindly avoid sundays.
Regards,
Rahul
You can call on my alternate number on any working day during the working time, kindly avoid sundays.
Regards,
Rahul
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We regret the inconvenience caused. We have noted your concern. We will get back to you shortly.
Thanks & Regards,
Customer Care, Idea Cellular