[Resolved] Idea Cellular — idea - my sim deactivated without reason and they refuse to reissue same no. sim to me

SANJAY DELU

from Hyderabad, Telangana

Address:

New Delhi, Delhi

Sir,
The outgoing service of my mob no [protected]., idea, delhi has been suspended by trai for last 7 days. I went to idea centre they told me that your number is blocked bt trai itself. For your knowledge i have not made any detrimental call and messages to anyone. Kindly reactivate my number sa as to avoid undue hardship on me. I request you to activate my number calls at earliest. Aleternate number. [protected]

Name : sanjay

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Jan 18, 2019

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Dec 18, 2018

Idea Cellular Customer Care's response Dear Customer,

As per our recent communication, we have escalated your concern to our respective team. Our concern team will get back to you for further assistance.

Regards,
Lakshmi

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Comments

Dusu

from Savantvadi, Maharashtra

Sir talk to your retailer, I did not like it. Because if you talk to the customer, you should go somewhere else.After taking even more money, it is nonsense and money will not be back.

Idea Cellular Customer Care's response, Dec 13, 2018

Verified Support

Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist to assist you further.

Regards,
Lakshmi

VM Mathews

from Paravur, Kerala

Kindly, with immediate effect, arrange to stop all incoming unsolicited promotional voice calls.We are senior citizens and while having afternooon sleep, these calls are great nuisance. At our age we are not in need of any promotional items/products.
We do not, however, object, sending us SMS.
Thanks

Idea Cellular Customer Care's response, Dec 13, 2018

Verified Support

Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist to assist you further.

Regards,
Lakshmi

Divyapabba

from Tellicherry, Kerala

What is the solution if it says account is barred. I have recharged still it says account is barred

Idea Cellular Customer Care's response, Dec 15, 2018

Verified Support

Dear Customer,

Sorry for the inconvenience caused. We request you to provide us your Idea contact number for which the issue persist along with your alternate contact number to assist you further.

Regards,
Lakshmi

Nithuachus

Sir,
am from kerala my outgoing service of mob no [protected] deactivated..am not in india ...am useing this connection at muscat...many time my brother visit idea care but no use...can you reissue back to me or not????plz give me reply...

Nithuachus

Sir,
am from kerala my IDEA outgoing service of mob no [protected] deactivated..sir now am not in india ...am useing this connection at muscat...many time my brother visit idea care but no use...can you reissue back to me or not????

regards
SAIJITH