[Resolved] Idea Cellular — idea network activation | |||
I am using idea sim with mobile number [protected], without intimation they disconnected the network 6 days back and i visited the idea customer care centre on[protected] and they said that previous network postpaid bill should pay, i paid bill and provided the bill at idea they said it will activated in 24 hrs but after 48 hrs till it is not activated. Please suggest me how to proceed further...? I need my network as soon as possible. Was this information helpful? | |||
Jun 12, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support May 12, 2018 Idea Cellular Customer Care's response Dear Customer, We regret for the inconvenience caused. As checked, your number got barred due to non payment of bill of previous operator. Further, we would like to inform you that services of provided number has been reactivaed as your payment has been verified and the same has posted against the outstanding amount. However, we have taken a note of your feedback for further improvement in our services. Regards, Neha | |||
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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Apologies for the inconvenience caused. Kindly share your idea contact number in which issue is persisting so that we can assist you further.
Regards,
Neha