[Resolved] Idea Cellular — Idea network down since 2 weeks

Francis D

from Badlapur, Maharashtra

Address:	Thane, Maharashtra, 421503
Website:	NA

I live in badlapur. i am holding an idea card for more than 2 years. since last 10 days, many of idea customers are facing problem with idea network in our area (katrap, badlapur east). the range is full but call does not connect, 3g is not working, sms do not get sent. i appreciate that idea is the best network i have experience so far. dealers say there has been problem with idea towers in katrap only, rest badlapur is having fine idea network.

So, request you to solve this issue as soon as possible.

Thanking you.

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Aug 26, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jul 07, 2016

Idea Cellular Customer Care's response Dear Customer,

We deeply regret the inconvenience caused to you. In order to investigate the issue, kindly provide us your Idea mobile number and alternate contact number reply with. You can also visit our website, www.ideacellular.com or contact 198 from your Idea mobile.

Thanks & Regards,
Customer Care, Idea Cellular