[Resolved] Idea Cellular — Idea not refund my additional paid amount since aug 2016.. Almost 8 months over. | |||||
Dear govt, By mistake i paid additional amount to idea through online. The refundable amount rs 64300/- they agreed to send as cheque as per their company policy through courier. After i had discussion with idea customer care representative provide n no of false statement like you will receive soon, short communication address etc. But still. I'm not received any amount from them. Each time they charges more amount to talk with customer care. Even if short address also the bill should not delivered. But i received monthly bills correctly. Why not cheque delivered in same address?. Even i request to send nearest idea showroom i will collect it also but no response. I visited near idea showroom.. No co-operate. I'm facing more problems with them. As a government you know the value of food expense etc I'm helpless now. I request you take immediate action to recover my amount. It will helpful for another person who face the same issue with idea. I hope trai will support for justice. Was this information helpful? | |||||
Jul 15, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Jun 10, 2017 Idea Cellular Customer Care's response Dear Customer, We have your contact details. We are working on this to get it resolved at the earliest. Please bear with us for some time. Regards, Chetan | |||||
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