Address: | Gautam Buddh Nagar, Uttar Pradesh, 201309 |
Hi sir,
Idea kept on charging me even after my request to permanently disconnect the number and now they are threatening me to pay rs. 1213.
I got a call from [protected], he said he is
Advocate rahul mehta and there is a criminal case against me and there is arrest warrant.
My complete family is in shock.
I made the payment of rs. 550 towards the bill generated on 17-may-2017.
Please find the history of my request to idea.
17-may-2017 - i realised that idea has over charged in the bill.
25-may-2017 - i stopped using this idea number and requested idea to permanently disconnect the number permanently.
29-may-2017 - i sent 2nd reminder to idea and requested to disconnect the number.
18-june-2017 - i sent 3rd reminder to idea and requested to disconnect the number.
19-june-2017 - i got an email from idea mentioning apology for delay in response and they mentioned that number is now temporarily disconnected and it will be permanently disconnected within 15 days from the date of temporary disconnection.
20-august-2017 - i visited idea store and they are saying number is still not disconnected and idea is still charging me. I again wrote an email to idea.
21-august-2017- idea replied me to pay rs. 663 more to close the number.
I don't know why they are asking me to pay this amount as i already paid all bill for the period of time i used this number.
Regards,
Govind jha Was this information helpful? |
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