[Resolved]  Idea Cellular — idea - port request is closed without my approval

Address:

Hyderabad, Telangana, 500006

I sent port request from idea mobile ([protected]) at 12:45pm on 09/1/2019, i got upc ia762954 then after few mins, i got a customer care call from [protected] at 12:51pm, i just had a discussion for 53 secs and i didn't ask any one to close my request. You can check recordings, but i got sms saying my port request is closed at 7:22pm. These idea people are forcing me to stay on idea only by closing port request without my permission. The sms charges for porting also extra burden on me, who will punish these people?? Whom to approach??
Don't we have luxury to port between networks??
My personal no is [protected]