Address: | Chennai, Tamil Nadu |
[protected] Forwarded message[protected]
From: Saravana Prabhu
To: Welcome ToIdea
Cc:,
Date: Mon, 22 Jun 2015 15:40:13 +0530
Subject: Re: Ported from AIRCEL to IDEA with NO NETWORK :(
Dear Team,
Thanks for taking this complaint seriously for the 1st few days with multiple people calling from IDEA and asking the same questions!!!
After which there is no call from the IDEA Team. However my IDEA network connection which used to be working well in my office is also NOT working now! The internet which used to work while travelling did not work since the last complaint.
Is this a punishment or a revenge for raising a complaint?!
If IDEA team does not have an idea on whats happening and does not have an idea to improve the network coverage, I would request please port my number back to Aircel. (from which IDEA Selling Team ported to IDEA with an assurance better network coverage!)
NOTE:
1. The customer care email IDs given in your official websites are bouncing. This is a GOOD IDEA of maintaining / accepting customer service!
Thanks & Regards,
Saravana Prabhu
On Mon, May 25, 2015 at 1:18 PM, Saravana Prabhu wrote:
Dear Team,
I was happy that I am getting IDEA from AIRCEL, with the assurance I will get BETTER network coverage.
But I do not get signal at all in the following address, where I spend most of the time.
Address #:1
Sree Illam, #3 Plot No. 130, CBI Colony Main Road, Perungudi, Chennai
Address #:2
#2, Sree Puram Salai, Pillayar Kovil, Street, Near Priya Apartments, Thoraipakkam, Chennai
Kindly look into this ASAP. Please help me with this.
Thanks & Regards,
Saravana Prabhu
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Thanks & Regards,
Customer Care, Idea Cellular