[Resolved]  Idea Cellular — idea postpaid connection notice email

Address:

Pune, Maharashtra

Hi,

I have received following email from idea. I dint understand although i have reported loss of card and card was blocked. How billing kept open and i have been charged for this number?

Please waive off this bill amount.

Dear customer,

Greetings of the day,

As per agreed terms and conditions of customer service agreement duly signed by you, we have provided cellular services towards your account no[protected] / 913xxxxx68
As per the agreement signed, you have agreed to pay your monthly bills on or before due date of bills raised and if in case of non payment therein you will be charged late payment and interest charges as applicable.

However, you have failed to keep your commitments and not paid the billed amounts on time which has lead to outstanding of rs 310 towards your a/c.

Thereafter, despite of repeated requests and reminders by our representatives, you have not paid the said overdue amount till date.

You are now hereby requested to make the payment of the outstanding amount of rs. Within next 2 days from the receipt of this notice.


You can pay your bill amount by any of the below payment modes:

· use our insta pay service and pay directly without registering

https://care.ideacellular.com/wps/portal/account/express-paybill

To pay bill for inactive idea number or idea number ported to other idea circles.

https://care.ideacellular.com/wps/portal/account/disconnected-number

· to make the payment through cash, cheque or credit card - visit your nearest my idea showroom (To know your nearest my idea, please dial *121#).

· to have a hassle free auto payment of your bills, opt for electronic clearing system (Ecs) or standing instructions (Si).

We value your association with idea, looking forward for your cooperation!

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