[Resolved] Idea Cellular — Idea postpaid sim card not activation but bill raised | |||
Idea postpaid SIM CARD No [protected] & [protected] received but not activation in the sim cards now bill payment raised and any time asking bill payment done or not by phone call . (verification call also not completed) Last month Idea legal Advocate phone call came my self he was telling your self case failing for bill payment not done . next I am sim card Received from Idea but Not activation & Verification in Idea side in my sim cards so how to paying the bill . Was this information helpful? | |||
Sep 22, 2016 Complaint marked as Resolved my e-mail id was [email protected], cell no 9994114944 please contact what about in status Idea Cellular customer support has been notified about the posted complaint. Verified Support Sep 12, 2016 Idea Cellular Customer Care's response Hi Hemalatha, We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest. Regards, Yogesh Verified Support Sep 12, 2016 Idea Cellular Customer Care's response Hi Hemalatha, As per your telecon with our customer service associate on 12th Sept 2016, we wish to inform you that the matter is currently being followed up and we will revert to you at the earliest. Regards, Yogesh Verified Support Sep 16, 2016 Idea Cellular Customer Care's response Hi Hemalatha, As per your telecon with our customer service associate, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline. Regards, Paras | |||
 3 Comments | |||
Comments
My phone was stolen and my sim card is in it
i need instant block of my sim card
Card no : [protected]
i need instant block of my sim card
Card no : [protected]
Idea Cellular Customer Care's response, Sep 17, 2016
Verified Support
Hi Robustian,
We are sorry to hear the loss of your SIM card. SIM deactivation requires validation of your details. We request you to contact nearest My Idea to block the SIM or contact customer care at 12345 from your other Idea Mobile or use link: http://www.ideacellular.com/customer-care/need-help/idea-office-locations to call customer care from non Idea mobile. You can also visit our website www.ideacellular.com or http://bit.ly/1nbfoqO to locate nearest My Idea.
Regards,
Yogesh
We are sorry to hear the loss of your SIM card. SIM deactivation requires validation of your details. We request you to contact nearest My Idea to block the SIM or contact customer care at 12345 from your other Idea Mobile or use link: http://www.ideacellular.com/customer-care/need-help/idea-office-locations to call customer care from non Idea mobile. You can also visit our website www.ideacellular.com or http://bit.ly/1nbfoqO to locate nearest My Idea.
Regards,
Yogesh
Dear Sir,
I using idea sim card no. [protected], please I want incoming & outgoing call details in my email Id.
I using idea sim card no. [protected], please I want incoming & outgoing call details in my email Id.
Idea Cellular Customer Care's response, Sep 17, 2016
Verified Support
Hi Deepak,
Call details require validation of your details. Thus, we request you to contact customer care by dialing 12345 from your Idea mobile or write to email desk at [email protected]. You can also visit our website, www.ideacellular.com.
Regards,
Yogesh
Call details require validation of your details. Thus, we request you to contact customer care by dialing 12345 from your Idea mobile or write to email desk at [email protected]. You can also visit our website, www.ideacellular.com.
Regards,
Yogesh
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My number [protected]
Very Poor service of idea.
I Purchase booster pack 1GB 3G data but I receive only 231MB data and take charge of 1GB data 250rs please solution my problem. Many time I found lot off problem .other cellular company much batter than idea
We deeply regret the inconvenience. We have noted your concern and we have your contact details. We will get back to you at the earliest.
Regards,
Yogesh
As per your telecon with our customer service associate on 18th September 2016, we wish to affirm that your aforesaid concern has been discussed and addressed. For further assistance, kindly contact our Idea customer care helpline.
Regards,
Abhi