Dec 24, 2015
Updated by SHISHIR DUTT Idea postpaid sim not activated even after 15 days
Idea cellular have failed to activate my sim in 15 days time . This is how efficient their system is !!!
They are unable to tell me as to how to dial 59059 when i do not have signals in my sim!!! . On all the platforms and out of all the complaints i have made to
idea customer care you provide the same silly, non-sense, typical reply . You guys are there to make fools of the customer . My sim is not working for 15 days straight and you are preaching me !!!
Next non-sense reply/preaching from idea representative will be to ask me to take out the sim and put back again or switch off and on the phone, which i have been doing everyday . Idea thinks every customer is a fool and they have been given license by trai to make business out of it by fooling and cheating each and every customer .
Why can't idea tell me straightforwardly that customer is a fool and that frustrating idea customer "un"care will never resolve this issue .
Idea customer care, pls. Let me know that you will not do anything other than preaching me on what to do or provide frustrating ref. No.S on your system through a computer for every email complaint and never provide any solution .
I think it is the most foolish, idiotic, deceiving, nonsense, apathetic, third grade customer service i have ever encountered in my life .
We understand your concern and regret the inconvenience. In order to investigate the issue, we need you to share your Idea mobile number and alternate contact details. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.
Thanks & Regards,
Customer Care, Idea Cellular