[Resolved] Idea Cellular — idea randomly subscribing me to sms programs and stealing my money | |
Idea cellular network is fraudulent and one of the worst networks i have ever seen. Over the past two-three months, after i had activated their rc198 program, which lets me make unlimited calls, they have been swindling me and taking money from. My balance randomly, possibly to make up for the unlimited calls made, by subscribing me to useless sms programs about poor jokes and cooking and gossip. They don't tell me and simply add me to. These programs and i'm only told after money has been removed at least twice from my balance. I've lost in excess of 150 rupees because of idea's malpractice in this manner. If idea does not reimburse me soon, i shall have to take. Legal action against them. Was this information helpful? | |
Jan 27, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Dec 22, 2017 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience caused. As checked, you have raised the request post 24 hours of the deduction. Also, you've been charged while using WAP service. Hence, we express our inability to refund the same. Also, you can dial *121*46# or send and an SMS as STOP to 593350 to stop the flash SMS. For further assistance kindly contact us on 12345 or 198. Regards, Sneha | |
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Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
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