[Resolved]  Idea Cellular — idea sim bill problem

Address:Gautam Buddh Nagar, Uttar Pradesh, 201306

Hello indian consumer company
my name is sanjay kumar, and i have been the customer of idea since last 5 years, and now i am running a current plan in it, 349 is the plan, jim's unlimited calling and daily 1 when the internet is there, and my bill is 400 to 450 is between me, and this month bill idiya vallo has given rs 1630, in which he has misplaced 1000 rupees, when i asked him, he said that your donalding has been charged, i i have been connected to the internet for the last 10 years, i have information that says charging and not said, but in my unbilld, he added 15 times the charge, sometimes 49, rupees and 99 rupees, at least at their tollfree number before i got the bill. Talked 10 times, but they did not tell me why you are unbilled, they said that your bill will be removed when your bill is created, if i call the bill after the bill, then i your bill will not be reduced, you will have to pay the full bill, then i mailed to their area head, whose mail id is appellate. [protected]@idea. Adityabirla.com, they talked about reducing the first 300, i then again sent tollfree numbers and area heads, then they talked about reducing 500 rupees, then i would like to answer this question: sir, how long will this service provider keep cheating on us like this, it will also make the bill and we will collect it. It is wrong, sir must take action against them and join me with your request,

Thanks & regards
Adv sanjay kumar
Mob [protected]
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Dec 27, 2017
Complaint marked as Resolved 
I have received a mail from them, their mail id is [email protected], and, [email protected] Thanks & Regards Adv Sanjay Kumar MOB 9953472472
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Dec 28, 2017
Idea Cellular Customer Care's response
Dear Customer,

Apology for the trouble caused. Kindly share your alternate contact number so that we can assist you better.

Regards,
Neha
Dec 29, 2017
Updated by Sanjay Hrasana
My number [protected], and my second number [protected], and I have received a message from Idiadah that your reqest of Rs 500 rupees is also a cancellation tax, it comes with customer's innocence insight, now Idea Vallo has 500 rupees It is also my reqdst that you take strictest steps against them, you will be very pleased,

Tnaks & regards
Sanjay kumar
mob-[protected], [protected]
Complaint comments 

Comments

Dear sir.

Please idea helpers please help us I'll miss my best friend soo can you please say where is she. She's number is [protected] please save my request...
Please sir help me
Ur honest customer
Abhishek
Idea Cellular Customer Care's response, Dec 28, 2017
Verified Support
Dear Customer,

We are sorry to inform you that we wont be able to share any details of the customers. Kindly let us know if we can help with anything else.

Regards,
Neha
I have been using this idea sim for the last 3 years. Now while i am in dubai, the sim suddenly stops working. Its not connecting to any network. I receive my bank messages and otp in that number. Can you help me restore this number
Idea Cellular Customer Care's response, Dec 28, 2017
Verified Support
Dear Customer,

We regret for the trouble caused. Kindly share your idea and alternate contact number so that we can assist you further.

Regards,
Neha

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