[Resolved] Idea Cellular — idea sim card not working idea

subhajitdas_1

from Bengaluru, Karnataka

Address:

711101

Hi,

My mobile number is [protected]. This is not working since last day.
No network is present in this and we are getting "switch of" tone while calling in this no. Please do the needful asap. This is emergency.
Please try to resolve it within 2 hours. No network is present in this. After 2 hours i have to join a meeting that's why it is so much required. Please help me in this. Last day i was getting a flash message regarding 520 mb net offer. After clicking on it a pop was shown activate and deactivate. After clicked on deactivate my ph got switched off and after that it was not working.

Alternate mobile no - [protected]

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May 29, 2018

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Apr 26, 2018

Idea Cellular Customer Care's response Dear Customer,

As per recent communication, kindly visit to the nearest My Idea Store in order to check the sim status. Please refer to the given below link to know about the stores
https://www.ideacellular.com/customer-care/need-help/locate-idea-store?cid=kolkata

Regards,
Neha

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Comments

DEEKSHITH P K

from Palackattumala, Kerala

Today I had upgraded my sim from 3g to 4g after which I am not receiving any incoming SMS. My no. Is [protected]
Call and internet is working properly

Idea Cellular Customer Care's response, Apr 26, 2018

Verified Support

Dear Customer,

As per recent communication, you have confirmed that your concern with regards to incoming SMS connectivity has been resolved as of now. Please let us know if we can help with anything else.

Regards,
Neha