[Resolved] Idea Cellular — idea sim card stopped working

[Resolved] Idea Cellular — idea sim card stopped working

M mvkindia

I am in czech republic and using my idea sim card from india to get one time passwords (Otps) for online transactions. My idea sim card was working till the end of august but after i made recharge of 200 inr, it stopped working immediately after recharge. I don't understand the reason. I need my idea number for getting otps on my online transactions. Please help to resolve this issue as its very urgent for me. My idea mobile number is: +91 [protected] Thanks! Was this information helpful? No (0) Yes (0)
Oct 14, 2017 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Verified Support Sep 13, 2017 Idea Cellular Customer Care's response Hi, As checked, your sim is inactive.we request you to visit nearest idea store & resume your service. Regards, Simranjeet Arora.
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Comments

Mehul Patidar

from Gwalior, Madhya Pradesh

I have paid Idea for 4g data services but they are not providing me 4g internet services. I've complained many times but every time they tells that there is no problem from our side. They just provide a few settings and when I ask them for complaint they say that there is some problem and they can't file a complaint.

Idea Cellular Customer Care's response, Sep 22, 2017

Verified Support

Dear Customer,

We request you to share your Idea contact number to assist you.

Regards,
Lakshmi.

mvkindia

... As I wrote in previous message, I am in Europe. So could you suggest what can be possible option to solve this problem from here?

Thanks & best regards,
Mukta

Idea Cellular Customer Care's response, Sep 22, 2017

Verified Support

Dear Customer,

We request you to elaborate your concern to assist you.

Regards,
Lakshmi.