[Resolved] Idea Cellular — idea sim/ not reading

[Resolved] Idea Cellular — idea sim/ not reading

T Tinto Suresh

My name is tinto suresh. I am using this sim since 2007 till until 16th 2017 november time 8.10pm and my balance is 253rs. But right now i am in dubai so my sim is not reading. What i will do. Please help me to get duplicate sim for my family. Otherwise my whatsapp number and all contact become losed. Please try to understand my situation please. I hope you will help me Was this information helpful? No (0) Yes (0)
Feb 9, 2018 Complaint marked as Resolved Idea Cellular customer support has been notified about the posted complaint. Nov 18, 2017 Updated by Tinto Suresh Please help me sooner Verified Support Dec 30, 2017 Idea Cellular Customer Care's response Dear Customer, Apologies for the inconvenience caused. We request you to manually latch on to DU network or Etisalat network in Dubai also, share us the screen shot of the error you are facing after inserting the sim card along with the alternate contact number to get in touch with you. Refer to the below given link to check the network and details for International Roaming, http://www.ideacellular.com/travel-and-roaming-services/international-roaming Regards, Lavina
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Comments

vipinpg

from Kottayam, Kerala

Hi Friend,

My Idea number also stopped working form 16th November night. I contacted customer care and they are saying that they are fixing the issue. But not resolved yet.

Idea Cellular Customer Care's response, Dec 30, 2017

Verified Support

Dear Customer,

Apologies for the inconvenience caused. To help you with your concern, kindly provide us your Idea contact number for which you're facing the issue.

Regards,
Lavina