[Resolved] Idea Cellular — idea sim porting problem

sunil93390

Address:

144221

Have ported from idea prepaid punjab circle to idea prepaid delhi circle. However i am not able to contact 59059 for televerification. My sim is not working & i am unable to contact anyone. Idea customer care for other operators never work. Need to activate the no soon. my number is [protected]. whenever i am trying to call i am listning just "Number does not exists"

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Sep 16, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Aug 15, 2017

Idea Cellular Customer Care's response Hi,

As checked your number is not active, please wait for the network . once you get network signals, call on 59059 for televarification.

Regards,
Simranjeet Arora.

Aug 15, 2017

Updated by sunil93390 network signals are coming properly and ussd codes are working properly but call to 59059 is not working

Verified Support

Aug 16, 2017

Idea Cellular Customer Care's response Hello,

As per details checked and found in the system, we are glad to inform that both provided number are active in prepaid connection.You may write us at [protected]@idea.adityabirla.com/social media for further assistance. Please contact 198/12345 for services and complaints if any.

Regards,
Meeta.

Aug 16, 2017

Updated by sunil93390 thanks