Idea Cellular — idea wrong information

I am getting your services for last 7-8 yrs.. I reacherged my idea no. For internet connection of rs 348 after seeing a msg on my mobile (In rs 348 get 1gb per day for 28 days) from company.
There is no information about the distribution of data..
When i use the date it's 1 gb internet ends in two days and my net is not working when i call c. Care they said to me that there is 1 gb for 3g/2g and left gb for 4g.. And my hand set is 3g supportive.. Now the rest data is waste for me..
I request the c. Care to convert my 4g data into 3g date but they did not do this. And waste my time by giving me time duration for solving my problem..
Company has to give full information regarding offers.. Other wise they play with our time, emotion in this busy life schedule... I feel very bad as i requested them to convert it but they don't. Now im port my no. Into other company service provider. I will suggest people don't idea sim b, coz they giving 3rd class service. Idea is fraud company. C. Care excutive is very shameless people.