[Resolved] Idea Cellular — Ideal Cellular Bill for Aug 2016

Prem Josan

Address:	Agra, Uttar Pradesh, 282005
Website:	www.ideacellular.com

Dear Sir,

I got Aug 2016 bill in which I never subscribed mhealth service (Value added Service). For which they are charging Rs 75/= per month. When I inquired, they informed me that this service was started when you using internet. Without my knowledge they stated charging.

I therefore request you to delete mhealth charge of Rs 75/- as have not subscribed the service than why should I pay for it.

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Oct 16, 2016

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Sep 15, 2016

Idea Cellular Customer Care's response Hi Prem,

We regret the inconvenience caused. Please provide your contact details to assist you further. You can also visit our website, www.ideacellular.com or call 198 from your Idea mobile.

Regards,
Maroof