Idea Cellular — Illegal charges on data pack pro-ration

Address:	Kannur, Kerala, 670567
Website:	www.ideacellular.com

I've recently ported from Airtel network to Idea. The very first month itself they are giving bitter experience for me. Initially I took a plan for Rs 399 p.m which was having 1 GB data 550 mins calls and some sms. Billing period is on 10th of every month. By 5th I was out of data balance. I checked their website and i changed the plan to 549 p.m plan which was having 2 GB data. After the plan got activated, i was given about 250 MB data since there was only 5 days left for billing date. When i got the bill, i was shocked to see an amount of Rs 169.120 for Charges on Data Pack Pro-ration. It is mentioned in the bill that "Proration is done to calculate exact rental & usage charges based on the number of active days o[censored]sage". But they charged me Rs. 88.550 for the period of 05-Jan[protected]Jan-2016. This seems to be frustrated. My Account No.:[protected] Invoice No.: [protected] Please do the needful.