[Resolved] Idea Cellular — illegal deduction 100 rupees
M
Mani16!
from Indore, Madhya Pradesh
Hi,
I got an sms from idea stating 100 rupees has been deducted because of downloading nazara animation. I dont even know what is that andbi jave not downloaded anything of such kind. I was listening to my music in my player. How the hell did i download anything like that.
Kindly refund me back or else i dont want to risk using idea and face unknown deductions.
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Apr 24, 2018
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Mar 18, 2018
Idea Cellular Customer Care's response Dear Customer,
We regret for the inconvenience caused. As per our record, you've been charged while using WAP service for the mentioned number. Hence, we express our inability to provide you the refund for the same. However, you can dial *121*46# or send a SMS as STOP to 593350 to stop the flash SMS. For further assistance, kindly contact us on 12345 or 198.
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