[Resolved]  Idea Cellular — i'm complaining about delay in converting my idea postpaid plan to prepaid plan

Address:	Mumbai City, Maharashtra, 400078
Website:	www.ideacellular.com

I have approached idea store located on lbs road, mulund west in nirmal residency on 12th august 2017. I want to convert my idea postpaid plan to idea prepaid plan. I was attended by executive nikhil. I paid the bill and submitted application with my adhar card copy. He handed over me new sim and told me that same will get activated in 5-6 working days.

I again visited on 19th august 2017 still issue not solved. Mr nikhil told there was some back office issue this time it will be done in next 3-4 days.

I again visited on 26th august 2017 still issue not solved i met store incharge mr. Omkar singh. He assure me that he will personally look into matter and will solve the issue in 2-3 working days, still till date issue is not solved.

Is idea store employee so dump??
Its look like they don't know the procedure for the same.

Mr. Nikhil and mr. Omkar singh both are useless.

Kindly solve my issue or active my previous postpaid connection as it is.
I already waited for 1 month for this.