[Resolved] Idea Cellular — I'm complaining about idea 395 plan

Ravi Gannapaneni

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500018
Website:	[email protected]

I recharged to my idea no [protected] with 395 plan which was shown as unlimited calls by idea app and in idea message service *121#. After recharge came to know it was giving 3000 minutes for 70 days. I would like to fight against this cheap trick play by idea. It's directly making customers as fools. If they can't provide unlimited at least they have to mention what they can. So my fight was, file this incident against idea cellular, i demanding the claim against this blame in worthy which i wish.

Regards,
Ravi g
91-[protected]

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Aug 19, 2017

Complaint marked as Resolved

Idea Cellular customer support has been notified about the posted complaint.

Verified Support

Jul 17, 2017

Idea Cellular Customer Care's response Dear Sir,

Sorry for delay in response. We would like to inform you that RC-395-FREE Local/STD Calls + 70GB [DAILY 1GB] 3G/4G for 70 Days has been successfully and you are receiving the benefits for the same.

Regards,
Yogita