[Resolved] Idea Cellular — I'm complaining about idea balance deduction
P
preety kumaric
from Hapur, Uttar Pradesh
Idea is a totally useless service, deducting my balnce from many days without my permission. Everytime i received a message that thnthnx for buying iappgames and deducted my around 80₹. I told to the customer care officers bt they said that i had purchased the game so my blnce is deducting nd said not to downloD these games. Bt im repeating the same thing again and again that i had nt downloaded any game. Plz sol my problem
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Mar 29, 2017
Complaint marked as Resolved
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Feb 23, 2017
Idea Cellular Customer Care's response Hi Preety,
We sincerely regret issue with your prepaid balance. To investigate, please reply with your Idea mobile number and alternate contact details. You can also call 198 from your Idea mobile for further assistance.
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