[Resolved]  Idea Cellular — I'm complaining about idea balance deduction

Idea is a totally useless service, deducting my balnce from many days without my permission. Everytime i received a message that thnthnx for buying iappgames and deducted my around 80₹. I told to the customer care officers bt they said that i had purchased the game so my blnce is deducting nd said not to downloD these games. Bt im repeating the same thing again and again that i had nt downloaded any game. Plz sol my problem
Was this information helpful?
No (0)
Yes (0)
Mar 29, 2017
Complaint marked as Resolved 
Idea Cellular customer support has been notified about the posted complaint.
Verified Support
Feb 23, 2017
Idea Cellular Customer Care's response
Hi Preety,

We sincerely regret issue with your prepaid balance. To investigate, please reply with your Idea mobile number and alternate contact details. You can also call 198 from your Idea mobile for further assistance.

Regards,
Suhas
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Idea Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    63%
    Complaints
    16713
    Pending
    792
    Resolved
    9872
    Idea Cellular Address
    Suman Tower, Plot No. 18, Sector 11, Gandhinagar, Gujarat, India - 382011
    View all Idea Cellular contact information