[Resolved]  Idea Cellular — I'm complaining about idea phone secure services

I have registered my complain ([protected]) under idea secure plan against damage of my mobile on 30th Aug, 18 and i am in regular touch with the customer care dept. regarding my claim amount (Rs. 14000 as approved by them) and has done all the necessary documentation and also paid excess amount of Rs. 424 & 742 as asked by their team and its been 7 months i havent receive my claim amount. On calling thier CC team they are giving different dates, last time they said max by 20th Mar, 19 now they are saying post 10th apr 19