[Resolved]  Idea Cellular — Improper deduction with auto activation of plan

Address:

Kolhapur, Maharashtra, 416008

Hello, i converted from postpaid to prepaid on 11th Jan 2017.
After conversion recharged with Rs.50 on the same number after recharge automatically SMS pack was activated resulting deduction in Rs.33 then there was again deduction of Rs.5 stating zero call duration.

so i raised a complaint against it at your idea office with SR no.1-[protected]. then i received a call from this number [protected], she was not at all understanding what my complaint was so i requested to transfer the call to her supervisor on which the answer was its not possible and will get call back for which i said ok.

till 18th Jan 2017 i havent recieved any call, so i raised a complaint again on 18th jan 2017 with SR No.1-[protected] for which again i recieved a call from same number again the same lady was talking naming Priyanka, when started asking for the complaint she started talking some rubbish as your call rate are so and so you will be charged so and so for STD call but when i asked her about my concern she was abusive as to u will be charged and u have done it etc.

You will have to take the issue seriously and do the needful ASAP .
Or else i have to use Legal form.